Yes! They are indeed. We’ve worked very hard directly with our manufacturers and suppliers and have passed our bulk-buying discounts onto you. We have managed to keep our overheads low, which means we’ve been able to alleviate the high retail shop markups on our products. Shop away and enjoy more pennies in your pocket!
We accept payments through our payment gateway, Payfast. PayFast offers two payment options – credit card payment and instant EFT payments. If you pay via Payfast, you will be directed to their site to complete the transactions securely. We also accept normal EFT payments through your online banking service.
The Courier will make an attempt to call you and arrange a second delivery. After a failed second delivery attempt the Courier will return your order to Desperate Households, where you will be credited for your purchase minus the cost of delivery and the cost of returning the package to us. Delivery will be re-routed at your expense.
Once you have placed your order and payment has been made, either via our Payment Gateway or by EFT, your order will be processed as soon as possible and then dispatched by our Courier company to the address given in the checkout process. Under normal circumstances, the time it takes from when an order is placed until it is dispatched for delivery is approximately 3 working days. For payment by EFT, no dispatch occurs until the money has cleared. All orders paid Monday to Thursday before 2pm and Friday before 11am leave the same day, otherwise next working day in the afternoon. No deliveries will take place Saturdays, Sundays or Public Holidays.